Terms of Service

Article 1 (Application)

These Terms apply to all users of the Service, including photographers and clients. By using the Service, you are deemed to have agreed to these Terms.

Article 1-2 (Geographic scope)

The Service is provided primarily for users who reside in, and access the Service from, Japan. The operator has not established a compliance program directed at laws outside Japan, including but not limited to the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), or other countries' or states' privacy and consumer-protection laws.

Users who reside outside Japan should refrain from using the Service. If a user residing outside Japan uses the Service in breach of this Article, the operator does not warrant compliance with the laws of that user's place of residence and is not liable for any damage arising from such use.

Article 2 (Description of the Service)

The Service consists of the following features. Depending on your plan, you may use either or both:

• Photo selection: allows photographers to share photos with clients, and clients to select photos from those shared with them
• Customer management (CRM): allows photographers to record and manage information about their own customers (e.g., families who commission shoots)

Additional terms governing the CRM feature are set out in Article 7-3 (CRM feature terms).

As part of providing the photo selection feature, the operator may send a reminder email about the photo selection deadline to the client email address a photographer has registered for a project. These reminders do not contain advertising or promotional content.

Article 3 (Prohibited conduct; photographer responsibility)

The following conduct is prohibited:

• Acts that violate applicable law or public order and morals
• Uploading photos that infringe a third party's copyright, right of publicity/portrait rights, or privacy
• Unauthorized access to the Service or reverse engineering
• Conduct that disturbs other users
• Conduct that interferes with the operation of the Service
• Unauthorized reproduction or redistribution for commercial purposes

Photographers are solely responsible for obtaining, from the subjects photographed and from their clients, any consent required to upload and share photos through the Service (including consent regarding portrait rights and personal data). Where a subject is a minor, consent from a parent or legal guardian is also required. The operator is not a party to, and does not mediate, disputes between a photographer and their clients or the subjects photographed.

When registering personal data of a third party (a customer and their family) in the CRM feature, photographers must have lawfully obtained that data from the third party and must provide any explanation reasonably necessary regarding its registration with the Service. Photographers must not register information that may constitute special care-required personal data (e.g., medical history, disability, or creed) in the CRM feature's free-text fields (contact history, notes) without the consent of the data subject (or their legal guardian, if a minor).

When registering a client's email address for a project, photographers must confirm that the address belongs to the client in question, and must explain to the client in advance that the operator will automatically send them reminder emails about the photo selection deadline.

Article 3-2 (Account management)

Photographers are responsible for properly managing the email address and password used to log in to the Service, and must not transfer, lend, or share them with any third party. Where damages arise from inadequate management of the registered email address or password, misuse, or use by a third party, the operator bears no responsibility to the extent those circumstances are attributable to the photographer. Where they are attributable to the operator, the cap in Article 5, paragraph 4 applies.

Photographers may change their email address and password themselves from the settings page. Notices from the operator (including changes to fees or the Service, and notices related to cancellation) are sent to the email address registered with the Service and are also posted within the Service. Where a notice fails to reach a photographer because they did not keep their registered email address up to date, that notice is deemed to have been received at the time it would ordinarily have arrived.

Article 4 (Intellectual property)

Copyright in photos uploaded by a user remains with the user who uploaded them. The Service does not acquire copyright in any photo. Copyright in the Service's systems, design, and code belongs to the operator.

Users grant the operator a license to technically process uploaded photos to the extent necessary to provide the Service (e.g., generating thumbnails, applying watermarks, producing ZIP downloads). This license is limited to the purpose of providing the Service; the operator will not disclose, sell, or use photos for third-party advertising or promotional purposes.

Article 5 (Disclaimer; limitation of liability)

1. The operator is liable for damages arising from outages of third-party services such as Supabase or Vercel, within the limit set out in paragraph 4 of this Article.
2. The operator is not a party to disputes between users, or between a user and a third party, and bears no responsibility for them except where the operator itself is in breach of contract or has committed a tort.
3. The operator is not liable for damage caused by force majeure (disasters, war, large-scale communications failures, and other causes not attributable to the operator).
4. Where the operator is liable for damages, the amount of such liability is limited to the greater of (a) the total fees paid by the user for the Service in the 12 months preceding the event giving rise to the claim, or (b) ¥10,000, except for damage caused by the operator's willful misconduct or gross negligence.

Article 6 (Suspension and deletion of accounts)

The operator may suspend or delete the account of a user who materially breaches these Terms. In such cases, the operator will make reasonable efforts to notify the user in advance and provide an opportunity to retrieve their data. Where urgent action is required (e.g., unauthorized access, violation of law), the operator may suspend an account without prior notice. Users may request deletion of their own account at any time.

Article 7 (Fees and payment)

The Service offers a Free plan and paid plans. Fees for paid plans are as listed on the Service's pricing page (tax included) and are charged by credit card.

• Paid plans are monthly or annual subscriptions
• For monthly billing, the Light plan is ¥980/month (tax included), the Standard plan is ¥1,980/month (tax included), and the Pro plan is ¥4,980/month (tax included), charged every month
• For annual billing, the Light plan is ¥9,600 (tax included), the Standard plan is ¥18,960 (tax included), and the Pro plan is ¥47,760 (tax included), each charged as a lump sum
• The customer management (CRM) feature is free to use, with no contract required, for up to 3 registered customers. To register a 4th customer or more, you need the standalone CRM plan (¥680/month, tax included, or ¥6,600/year, tax included, charged as a lump sum). It is included at no extra charge for Standard and Pro plan subscribers
• The contract term is one month or one year and renews automatically on the same terms unless canceled
• Billing occurs immediately upon signup (monthly plans renew on the same date each month; annual plans renew on the same date each year)
• You may cancel at any time from the "Settings" page in your dashboard (please cancel before your next renewal date)
• After cancellation, you may continue using the Service until the end of the current contract period
• If you delete your account, you forfeit any remaining right to use the Service for the rest of the contract period, and no refund will be issued
• Due to the nature of digital services, pro-rated refunds are not provided in principle, except where caused by circumstances attributable to the operator
• As an exception to the preceding item, where you cancel on or before the day preceding the effective date of an amendment to these Terms that is disadvantageous to you, because you do not agree to that amendment (Article 9, paragraph 3), we will refund the fees corresponding to the unused portion of your contract period on a pro-rata basis. Refunds are issued to your registered payment method, normally within 30 days of your cancellation request
• If you believe there is a material defect in the Service, please contact us by email
• If you cancel a paid plan and move to the Free plan, we will retain your photo data for 30 days from the date of the move and provide an opportunity to export (download) it. After that period, the Free plan's storage terms (30 days from project creation) apply, and photos that no longer meet those terms will be deleted. Before deletion, we will notify you by email in advance as the grace period nears its end
• The operator may revise the fees for paid plans. When doing so, the operator will notify you of the revised fees and their effective date within the Service and by email at least 30 days before the effective date. For plans you are already subscribed to, the revised fees will apply starting from the first renewal date after such notice. If you do not agree to the revision, you may cancel at any time before the effective date

Article 7-2 (Use by minors)

The Service is intended for users aged 18 and over. Users under 18 may not use the Service. If a user under 18 enters into a paid plan without the consent of a parent or legal guardian, that contract may be rescinded.

Article 7-3 (CRM feature terms)

This Article applies to all users of the customer management (CRM) feature, including those using only the free tier (up to 3 customers), those using it together with the photo selection feature, and those contracted for it on a standalone basis.

1. (Data handling roles) For personal data of customers (third parties) registered in the CRM feature, the photographer acts as the personal information handling business operator (kojin joho toriatsukai jigyosha) under Japan's Act on the Protection of Personal Information (APPI) and bears responsibility for specifying and notifying the purpose of use, lawfully obtaining data, obtaining consent from the data subject (or their legal guardian, if a minor) where necessary, and responding to requests for disclosure and other obligations under that Act. The operator processes such data solely under an entrustment (itaku) from the photographer, acting on the photographer's instructions and within the scope entrusted, and will not use it beyond the entrusted purpose.
2. (Export and deletion) Photographers may export customer data registered in the CRM feature as a CSV file at any time, and may delete individual customer records at any time. When an individual customer record is deleted, the operator permanently erases it within 30 days of the deletion, to allow recovery from mistakes and for fraud investigation.
3. (Handling upon termination) If a photographer's paid CRM contract ends and, at the time of termination, the number of registered customers is within the free tier (up to 3), customer data is not deleted and the photographer may continue using the CRM feature on the free tier. If the number of registered customers exceeds the free tier, the operator will keep customer data exportable for 30 days from the termination date, after which the operator will keep the 3 customer records with the earliest registration dates (the free tier) and delete the remaining customer data without undue delay. "If a photographer's paid CRM contract ends" includes both cancellation of a standalone CRM subscription and loss of paid CRM access resulting from a downgrade from the Standard or Pro plan to the Light or Free plan. However, if the photographer deletes their account, this 30-day grace period does not apply regardless of customer count, and customer data is deleted immediately along with the rest of the account's data.
4. (Free-tier-only accounts) For accounts that have never held a paid CRM contract (free-tier only), if there has been no login for 12 months or more, the operator may delete the customer data after sending an advance email notice.
5. (Representations and warranties) Photographers represent and warrant that all customer data registered in the CRM feature was lawfully obtained and that any consent or other procedure necessary for the operator's processing of that data for the purpose of providing the Service has been completed.

Article 8 (Changes to or termination of the Service)

The operator may change or discontinue the Service. If the Service is to be discontinued, the operator will provide at least 30 days' notice within the Service or by email wherever possible, and will make reasonable efforts to keep data exportable for 30 days after that notice, except where immediate discontinuation is unavoidable due to legal requirements, misconduct, or force majeure.

Article 9 (Changes to these Terms)

1. Under Article 548-4 of the Japanese Civil Code, the operator may amend these Terms without individual consent where (1) the amendment is in the general interest of users, or (2) the amendment does not conflict with the purpose of the contract and is reasonable in light of the necessity for the amendment, the appropriateness of the amended content, and other circumstances.
2. When making such an amendment, the operator will set an effective date and, before that date arrives, will give notice of the fact of the amendment, the content of the amended Terms, and the effective date, both within the Service and by email to the address registered by the user. Where the amendment is disadvantageous to users, the effective date will be at least 30 days after that notice.
3. A user who does not agree to the amended Terms may cancel (by cancelling a paid subscription, or by closing a free account) on or before the day preceding the effective date. Where the amendment is disadvantageous to the user, we will refund the fees for the unused portion of the contract period on a pro-rata basis, as set out in Article 7.

Article 10 (No assignment; severability)

Users may not assign their rights or obligations under these Terms to a third party without the operator's prior written consent. If any provision of these Terms is held invalid under applicable law, the remaining provisions will continue in effect.

Article 11 (Governing law; jurisdiction)

These Terms are governed by the laws of Japan. The Tokyo District Court or the Tokyo Summary Court shall have exclusive jurisdiction as the court of first instance over any dispute arising in connection with the Service.